Your privacy is important to us. This privacy statement explains what personal data we collect from our users and how we use it.

We encourage you to read these terms carefully before providing your personal information on this website. Persons over the age of thirteen may register with as users without the prior consent of their parents or guardians. But they will not be able to rent any bus or minibus in any case, having to do it their parents or guardians. In the case of children under thirteen years of age, the consent of parents or guardians is required for the processing of their personal data. Under no circumstances will data relating to the professional or economic situation or the privacy of other family members be collected from minors without their consent. If you are under thirteen years of age and have accessed this website without notifying your parents, you should not register as a user.

This website respects and takes care of the personal data of the users. As a user you should know that your rights are guaranteed.

We have strived to create a safe and reliable space and therefore we want to share our principles regarding your privacy: 

a) We never ask for personal information unless it is really necessary to provide you with the services you require. 

b) We never share personal information of our users with anyone, except to comply with the law, to send the name or in case we have your express authorization to perform the requested service. In which case we will only ask you for a contact name and phone number so that the bus company can contact the person in charge of the group. 

c) We will never use your personal data for any purpose other than that expressed in this privacy policy. 

*It is necessary to warn that this Privacy Policy may vary according to legislative or self-regulatory requirements, so users are advised to visit it periodically. It will be applicable in the event that users decide to fill in any form of any of its contact forms where personal data is collected. Grandure has adapted this website to the requirements of the Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), and the Royal Decree 1720/2007, of December 21, known as the Regulation of development of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

1- Responsible for the processing of your personal data

Identity of the Responsible: Autocares y Microbuses Grandure SL

Trade name: Grandure NIF/CIF: B-47682950

Address: Ronda del Sauce no 30. Ind. La Mora, La Cistérniga 47193 Valladolid


Activity: Bus and minibus rental in Spain.

For the purposes of the provisions of the General Data Protection Regulation mentioned above, the personal data you send us through the forms on the web, will receive the treatment of data of “Web users and subscribers”. For the processing of our users’ data, we implement all the technical and organizational security measures established in the current legislation.

2- Principles we will apply to your personal information

In the processing of your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:

a) Principle of lawfulness, fairness and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you in advance with absolute transparency.

b) Principle of data minimization: We will only request data strictly necessary in relation to the purposes for which we require them. As little as possible.

c) Principle of limitation of the retention period: the data will be kept for no longer than necessary for the purposes of processing, depending on the purpose, we will inform you of the corresponding retention period, in the case of subscriptions, we will periodically review our lists and delete those records inactive for a considerable time.

d) Principle of integrity and confidentiality: Your data will be treated in such a way as to ensure adequate security of personal data and guarantee confidentiality. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.

3- How did we get your data?

The personal data we process at Grandure comes from the forms you have filled out on the website, from the emails you have sent us directly to our emails and from the calls or whatsapp with which you have contacted us. In short, we have obtained all your data from you. It is true that depending on the means of contact you have chosen the personal data we have requested will be different.

4- What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether or not Grandure is processing personal data concerning him/her. The persons concerned have the right to:

Request access to personal data concerning the data subject.
Request its rectification or deletion
Request the limitation of their processing
Oppose the processing
Request data portability
Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data.

Autocares y Microbuses Grandure SL will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As a data subject, you have the right to receive the personal data concerning you, which you have provided to us and in a structured, commonly used and machine-readable format, and to transmit them to another data controller when: The processing is based on consent. The data have been provided by the data subject. The processing is carried out by automated means.

When exercising your right to data portability, you have the right to have personal data transmitted directly from controller to controller where technically feasible. Data subjects will also have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them is in breach of the Regulation.

5- For what purpose do we process your data?

When a user connects to this website, for example to request a quote online, comment on the blog, subscribe or make a contract, you are providing personal information for which Grandure is responsible. This information may include personal data such as your IP address, name, physical address, e-mail address, telephone number, etc. By providing this information, you consent to your information being collected, used, managed and stored by Grandure only as described in the Legal Notice and this Privacy Policy.

In Grandure there are different systems for capturing personal information and I treat the information provided by interested parties for the following purpose for each capture system (forms):

There are other purposes for which we treat your personal data: To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website to ensure the confidentiality of the personal data it collects. To support and improve the services offered by this website. Other non-identifying data are also collected that are obtained through some cookies that are downloaded to the user’s computer when browsing this website that I detail in the cookies policy. To manage social networks (Grandure has a presence on Facebook).

The processing of data that is carried out of the people who become followers in social networks of the official pages of Grandure will be governed by this section. As well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user of Autocares y Microbuses Grandure SL.

It will treat your data for the purposes of properly managing its presence in the social network, informing of activities, products or services of Grandure. As well as for any other purpose that the regulations of social networks allow. In no case will we use the profiles of followers in social networks to send advertising individually. In accordance with the provisions of the European General Data Protection Regulation (RGPD) 2016/679, Autocares y Microbuses Grandure SL with address at Cmno. Trasdeconejos, nave 1.1 A (Polígono Ind. Los Hoyales) Valladolid, 47008 will be responsible for the processing of data corresponding to Web Users and subscribers.

Grandure does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases collaborations with other professionals can be made, in those cases, consent will be required to inform users about the identity of the collaborator and the purpose of the collaboration. This will always be done with the strictest security standards.

6- Legitimization of the processing of your data

The legal basis for the processing of your data is: consent. To contact or make comments on this website, consent to this privacy policy is required.
The prospective or commercial offer of products and services is based on the consent requested, without in any case the withdrawal of this consent conditions the execution of the subscription contract.

7- Category of data and data retention period

The categories of data processed are identification data. Specially protected categories of data are not processed. And they will be kept until their deletion is requested by the interested party.

8- To which recipients will your data be communicated?

Many tools we use to manage your data are contracted by third parties. To provide services strictly necessary for the development of the activity, Grandure shares data with the following providers under their corresponding privacy conditions:

Google Analytics: a web analytics service provided by Google, Inc, a Delaware company whose principal office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help Grandoure analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

9- Directories Services

The services of inclusion in the directory will be free of charge and referenced on the website itself. Grandure will try to ensure that the files and ads that appear on the Web express accurate information and are kept up to date, although it does not guarantee the accuracy at all times of the data contained therein.

The data and other contents of the ads inserted in the directories are provided by the advertisers, so Grandure is not responsible for any inaccuracies or errors that may contain the ads, nor does it guarantee in any way the experience, integrity or responsibility of the advertisers or the quality of their services. The advertisements inserted in the directories will remain published in the portal until they are eliminated or suspended by the advertiser user. And logically it will not be responsible for the fact that, once removed from their databases, the ads continue to be indexed in search engines outside this portal.

Any contractual or extra-contractual relationship that the user formalizes with advertisers or third parties contacted through this portal are understood to be solely and exclusively between the user and the advertiser and/or third party. The user knows and accepts that Grandure only acts as a channel or advertising medium and therefore has no liability whatsoever for damages of any nature caused by reason of their negotiations, conversations and / or contractual or extra-contractual relationships with advertisers or third parties, natural or legal persons, contacted through this portal.

10- Navigation

When browsing, non-identifiable data may be collected, which may include IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that cannot be used to identify the user.

Non-identifiable data also includes data related to your browsing habits through third-party services. This website uses the following third-party analytics services: Google analytics, Alexa Facebook inside, Facebook Pixel… We use this information to analyze trends, administer the site, track users’ movements around the site and to gather demographic information about our user base as a whole.

11- Data Secret and Security

Grandure is committed to the use and processing of personal data of users, respecting their confidentiality, and to use them in accordance with the purpose of the same. As well as to comply with its obligation to save them and adapt all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of current legislation on data protection.

This website includes an SSL certificate. This is a security protocol that makes your data travel in an integral and secure way, that is, the transmission of data between a server and web user, and in feedback, is fully encrypted or encrypted.

Grandure cannot guarantee the absolute impregnability of the Internet network and therefore the violation of the data through fraudulent access to them by third parties.

With regard to the confidentiality of processing, Autocares y Microbuses Grandure SL shall ensure that any person who is authorized by Grandure to process customer data (including its staff, collaborators and service providers) shall be under the appropriate obligation of confidentiality (whether a contractual or legal duty).

When any Security Incident occurs, upon becoming aware Grandoure shall notify Customer without undue delay and shall provide timely information related to the Security Incident. As it becomes known or when reasonably requested by Customer.

12- Accuracy and Truthfulness of Data 

As a user, you are solely responsible for the veracity and correctness of the data you submit to Grandure, exonerating us from any liability in this regard.

Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them updated. The user agrees to provide complete and correct information in the contact or subscription form.

13- Acceptance, Consent and Revocability

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the processing thereof by Grandure in the manner and for the purposes stated in this privacy policy.

Revocability: The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to Grandure in the terms established in this Policy for the exercise of ARCO rights. This revocation shall in no case be retroactive.

14- Changes in Privacy Policy

Grandure reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, Grandure will announce on this page the changes introduced reasonably in advance of their implementation.

15- Commercial Mail

In accordance with the LSSICE, Grandure does not engage in SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms on the website, the user has the possibility to give express consent to receive the newsletter, regardless of the commercial information requested.

In accordance with the provisions of Law 34/2002 of Services of the Information Society and electronic commerce. Grandure undertakes not to send commercial communications without properly identifying them.